We use a variety of materials, including wood, metal, acrylic, glass, and more. Each item is crafted with care, using high-quality materials to ensure durability and beauty.

Each product description will include what materials are used in that specific product.

Absolutely! We specialize in custom designs and personalized engravings. Just provide us with your ideas or text, and we’ll create something unique for you. Feel free to reach out to discuss your vision!

Turnaround times vary depending on the complexity of the project, but most custom orders are completed within 4-7 business days. We’ll provide an estimated delivery date when you place your order.

Yes, we offer gift wrapping and special packaging options for many of our products. You can select this option at checkout or contact us for specific requests.

To keep your items looking their best, gently clean them with a soft cloth and avoid using harsh chemicals. For specific materials, detailed care instructions are included with your purchase.

Since our personalized products are made just for you, we’re unable to accept returns or exchanges unless there’s an error on our part or the item arrives damaged. If you have an issue, please contact us, and we’ll make it right.

Yes, we ship internationally! Shipping costs vary based on your location and the size of your order. You can view the exact shipping cost at checkout before completing your purchase.

We’re sorry for any inconvenience! Please contact us within 48 hours of receiving your order, and provide photos of the issue. We’ll work quickly to resolve the problem and ensure you’re satisfied.